FAQ

Are your products real?

Yes, when purchasing from King of Releases, you can be assured that all products are 100% authentic. All products purchased from our website will come with an original receipt upon request.

How long will it take to receive my shoes?

All orders are shipped via USPS Priority Mail. We ship within 1 business day of the purchase date. 

How do I pay for an item on your site?

All sales are completed through PayPal, meaning you are always protected through PayPal's seller protection plan. PayPal is the easiest and safest way to send and receive payments.

How do I return my shoes if I don't like them?

Here at King of Releases, all sales are final. There are absolutely no returns, cancellations, refunds or exchanges for any reason!

What is the fastest way to contact you guys?

You have one of two options! If you have a question, either fill out the contact form under the "Contact" tab at the top of our website or email us directly at [email protected]! Customer service is our number one priority and we aim to answer all questions/inquires  promptly.